Why Can't I Activate Another Course?
If you cannot activate another course, you've most likely reached the maximum number of course activations allowed within a rolling 24-hour period.
Your dashboard will display:
If you are unable to activate a course and it is not due to a course activation limit, check to ensure your membership is still active. Memberships are valid for 1 year; after that, access to complete courses will be disabled. The next thing to check would be whether your membership included the course type you are trying to activate.
Access to the Self-paced course catalog is only part of the Unlimited membership, not the Remedial Training package or Advanced Skills Series bundles.
Send an email to our support team if you think you should have access to courses and you are unable to access them or see them.
Your dashboard will display:
- How many activations remain
- When your next activation becomes available
If you are unable to activate a course and it is not due to a course activation limit, check to ensure your membership is still active. Memberships are valid for 1 year; after that, access to complete courses will be disabled. The next thing to check would be whether your membership included the course type you are trying to activate.
Access to the Self-paced course catalog is only part of the Unlimited membership, not the Remedial Training package or Advanced Skills Series bundles.
Send an email to our support team if you think you should have access to courses and you are unable to access them or see them.